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Shipping & returns

Shipping
For now, The Rack Shack ships within the USA only. Orders are shipped via USPS. Items shipped will arrive 2-4 days after processing. Please allow for 1-2 weekdays for package processing. No orders are processed on weekends, holidays, or Tuesday. You will be advised of any delays.

FLAT RATE SHIPPING: $4

Shipping t-shirt bras: In order to save on shipping costs we pack our t-shirt bras with the cups folded into each other. For everyday storage however, we recommend “sunny side up” in a drawer, the cups nested with other bras like it. If drawer space isn’t available, you can hang t-shirt bras from a hook or hanger, but even draping them over a chair back will do the trick! The goal is to prevent the cups from being crushed or wrinkled, to preserve their shape and structure and maximize your bra's life.

Product availability

Merchandise availability, prices and deals are subject to change without notice. We do our best to fulfill orders as quickly as possible. However, there is a chance that some items, sizes, or colors may be out of stock, which may result in a slightly longer than usual delivery time. When your order is processed, you'll receive confirmation verifying receipt of your order and confirming the availability and prices of all items in your order.

Exchanges & Returns

Due to the differences between bra styles and manufacturers, we strongly encourage our shoppers to purchase items from brands you are familiar with to avoid disappointment. If you're interested in a new style or brand, or feel your size has changed, please reach out to us at [email protected] for a personal consultation.

We are happy to offer returns, exchanges, or store credit on unwashed, unworn, and scent-free bras and sleepwear purchased via our online store within 21 days. You must provide the receipt and tags must be attached.

For health, hygiene, and courtesy to future customers, all items with a gusset are final sale. This includes underwear and bodysuits. Items purchased at a discount and accessories (such as detergent) are final sale.

Need to make a return/exchange at this time?

- Ensure that the item you wish to return is within our Returns & Exchanges policy
- Contact us at [email protected] for further instructions!

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